We also recommend to get in contact directly with MSI Support to make sure the latest BIOS version is currently installed in your machine or, if necessary, to gather the instructions on how to update it: Hi DSFa, Thank you very much for providing that information and the SSU report.īased o the information shown in the SSU document, we can confirm, as you mentioned, that Windows is up to date and that all the components are properly installed.įor this scenario, in order to rule out a possible hardware problem with the Intel® processor, please install and run the Intel® Processor Diagnostic Tool, it does an overall test on the unit and if it passes the test it means it is working properly:Īdditionally, in the following link, 'How to Fix High Processor Usage', you will find further troubleshooting steps to attempt in order to try to fix this problem: Looking forward to hear from you shortly. I'm very appreciative to receive your help, My PC seems to sit at max utilisation even on idle after turning on the PC fresh and giving it 5 mins or so to finish starting up a few apps like steam / discord etc. I haven't installed any new softwares or anything like that in the last few years and I'm up to date with windows 11 operating system as well as it's updates. I never see the CPU temperature go past 65 degrees or the GPU and even though it's still at 100% utilisation the system hasn't overheated as of yet luckily. The strange thing is I don't play anything that requires too much heavy load on my system as Dota 2 is the only game I play. I had started running it again recently and noticed my CPU Utilisation was a constant 100% & I rebooted my PC and went to task manager to check and it still showed 100% while idle. I hadn't noticed it run at 100% Utilisation when I used to check the cpu / gpu temps while gaming with Msi afterburner / Rivatuner but I stopped checking it the last year or two. I live in Australia and had it custom built by a franchise called: ' PLE Computers ' there weren't any issues with the PC previously. The PC is just turning 4 years old and the motherboard is: MSI MPG Z390 GAMING PRO CARBON LGA1151-CL ATX Desktop Motherboard

Intel cpu diagnostics tools